SDL committed to provide 5 years of support for TRADOS and SDLX

An Ad Translation Contract. A Standards-based Model Solution Uwe Muegge

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GALA's acquisition survey report on LSPs evaluation of the SDL/TRADOS merger indicated a certain uneasiness with the monopolistic positioning of SDL Inc as the third biggest LSP and leading software vendor for localisation industry. Common Sense Advisory president and chief research officer Don DePalma moderated a GALA / SDL webcast on Sept. 2005 addressing the concerns expressed in the GALA survey.

Common Sense Advisory's (CSA) business-blog Global Watchtower (TM) now provides some commentary by the CSA leading analysts. According to the blog, Trados founder Jochen Hummel and SDL tool division VP Keith Laska  outlined the notion of "global information management" (GIM) as the 'support for the full life cycle of content across multiple languages and markets,' leading to 'new consulting opportunities to LSPs.'

Addressing the findings of the GALA survey the two SDL representatives clarified some of the concerns expressed in the survey: The SDL-Tools division and the SDL-Service division act as separate business units not sharing client data . SDL's language services unit will not have preferential rates when buying software from the tool division.

As for TRADOS support, SDL declared they are committed to provide 5 years of support for the SDL and TRADOS product lines - despite of plans to merge the two systems. Furthermore, SDL plans to integrate them 'seamlessly'.

A road map outlining the companies strategies will be publicized later this year.

Source Common Sense Advisory Global Watch Tower